Last Updated: June 7, 2026

Welcome to Never Missed Systems. These Terms of Service ("Terms") govern your access to and use of the website nevermissedsystems.com (the "Site") and the services provided by Never Missed Systems ("Never Missed Systems," "we," "us," or "our"), including done-for-you lead follow-up, customer communication, missed-call response, online booking, and reputation-management services (the "Services").

By accessing our Site, contacting us, or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

Who We Are

Never Missed Systems provides done-for-you systems that help contractors and home-service businesses capture leads, respond to missed calls, follow up with customers, request reviews, and manage their communications. We are a service provider, not a software company. We set up and manage these systems on your behalf so you do not have to learn or operate any technology yourself.

Eligibility

You must be at least 18 years old and able to enter into a binding contract to use our Services. By using the Services, you represent that you meet these requirements and that the information you provide to us is accurate and complete.

The Services

We provide the Services described on our Site and agreed upon during onboarding. The specific features included in your plan will be confirmed when you become a client. We may improve, modify, or adjust the Services over time to maintain or enhance their quality. We will give you reasonable notice of any material change that affects the Services you receive.

We do our best to keep the Services running reliably, but we do not guarantee that they will be uninterrupted, error-free, or available at all times, as some elements depend on third-party platforms and carriers outside our control.

Fees & Payment

Our Services are provided on a monthly subscription basis at the price agreed upon when you sign up. Unless stated otherwise:

Fees are billed monthly in advance and are due on the billing date each month.

Payment is processed through a third-party payment processor (such as Stripe). By providing payment information, you authorize us to charge the agreed amount on a recurring basis.

You are responsible for any applicable taxes.

If a payment fails or is declined, we may suspend or pause the Services until payment is resolved.

We offer a 30-day satisfaction guarantee as described on our Site at the time of sign-up. There are no long-term contracts, and you may cancel at any time as described below.

Cancellation

You may cancel your subscription at any time by contacting us using the details below. Cancellation stops future billing; we do not provide prorated refunds for the current billing period unless required by law or covered by our satisfaction guarantee. Upon cancellation, we will stop providing the Services and, on request, return or delete data we hold on your behalf, subject to the data-handling terms in our Privacy Policy.

Your Responsibilities

To deliver the Services, we rely on you to:

Provide accurate business information and any customer or contact lists needed for setup.

Ensure you have the right and any necessary consent to share contact information with us, including consent to contact your customers and leads where required by law (such as the TCPA and applicable SMS regulations).

Use the Services only for lawful purposes and in compliance with all applicable laws, including anti-spam and telemarketing rules.

Not use the Services to send unsolicited messages, harass others, or contact people who have not consented to be contacted.

You are responsible for your own conduct and for the lawfulness of the contacts and content you provide to us. We may suspend or terminate the Services if we reasonably believe they are being used unlawfully or in a way that violates carrier rules.

SMS Messaging Terms

By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from Never Missed Systems.

Types of messages: You may receive appointment confirmations and reminders, follow-up messages, responses to your inquiries, account and billing notifications, and review requests after a completed job.

Message frequency: Message frequency varies depending on your activity and the Services you use.

Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-out: You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message and will not send you any further texts unless you opt back in.

Help: Reply HELP to any message for assistance, or contact us using the details at the bottom of this page.

Consent: Consent to receive text messages is not a condition of purchasing any goods or services.

Carrier liability: Carriers are not liable for delayed or undelivered messages.

For full details on how we handle your phone number and other information, please review our. Privacy Policy.

Messaging Compliance (Clients)

If you are a client, text messages sent through the Services on your behalf are subject to carrier rules and regulations, including A2P 10DLC requirements. You agree that any phone numbers you provide for messaging have given proper consent to be contacted, and that you will honor opt-out requests. We may pause messaging if required by a carrier or regulator, or to protect the integrity of the messaging system.

Intellectual Property

All content on our Site — including text, graphics, logos, and the Never Missed Systems name and branding — is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, or use our branding or content without our written permission. Any systems, templates, or materials we create to deliver the Services remain our property, and we grant you the right to use them only while you are an active client.

Third-Party Services

The Services rely on third-party platforms and providers, including GoHighLevel (LeadConnector) for communication and scheduling, a payment processor for billing, and mobile carriers for message delivery. We are not responsible for the acts, omissions, or availability of these third parties, and your use of features that depend on them may also be subject to their terms.

Disclaimers

The Services are provided "as is" and "as available." While we work hard to deliver real results, we do not guarantee any specific outcome, such as a particular number of leads, bookings, reviews, or revenue. Results depend on many factors outside our control, including your market, your responsiveness, and the quality of your existing contacts. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Never Missed Systems will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, or lost data, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us in the three months before the claim arose.

Indemnification

You agree to indemnify and hold harmless Never Missed Systems from any claims, damages, or expenses arising out of your misuse of the Services, your violation of these Terms, or your violation of any law or the rights of any third party — including claims arising from contacting individuals without proper consent.

Termination

We may suspend or terminate your access to the Services if you violate these Terms, fail to pay, or use the Services unlawfully. You may terminate by cancelling your subscription as described above. Sections of these Terms that by their nature should survive termination — such as fees owed, intellectual property, disclaimers, limitation of liability, and indemnification — will continue to apply.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising under these Terms will be handled in the state or federal courts located in Texas, and you consent to their jurisdiction.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site or Services after changes take effect means you accept the updated Terms.

Contact Information

If you have any questions about these Terms, contact us:

Never Missed Systems Email: [email protected] Phone: (469) 769-5671 Royse City, TX